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Closing a retail sale starts the moment the customer walks in the store. The quality of the greeting received, the displays, the set up – it all counts toward whether that customer is going to b … read more

Your sales associates work hard for you. You’ve selected them for their personal attributes and their dedication to providing excellent customer service. But you can do even more to support thei … read more

You know what customers tend not to remember? Online retailers. It’s true. When you buy something online, you may remember the outlet, but it’s unlikely you’ll remember much about th … read more

Retailers are in the throes of the busiest shopping season of the year. It’s time to start thinking about strategies for 2018 to ensure you have a retail sales year you’re not ashamed of. … read more

People like to think they’re impervious to advertising and marketing. But the truth of the matter is that most consumers can be reached via some simple triggers. Triggering the buying impulse is … read more