Finding and consequently recruiting good talent is always a top priority for any serious retailer. This is because having the right people on your retail store team can assist you in selling a greater quantity of products, serve customers better and be more efficient in your retail business.
We will now indulge into the right hiring practices that will get you ideal retail store employees.
How to Hire the Right People to Manage your Retail ProcessThere are numerous techniques that most successful managers and recruiters like yourself utilize to hire the right staff in the competitive retail space. These are primarily meant to find, attract and hire the right people for your retail store. They include the following:
Recruit via Numerous ChannelsRetailers nowadays are experiencing cut-throat competition, and to thrive requires a combination of social and online savviness as well as forward thinking. To employ individuals with such traits requires that you venture beyond the traditional forms.
For instance, social media is known to be a highly effective recruitment tool. You can utilize platforms such as LinkedIn, Facebook, Instagram and Twitter in the recruitment process. You can do this by creating a special careers tab on your Facebook page or simply spread the word on openings.
Organize a Customer-role Play through your StaffYou should have your retail team engage with the applicants as if they were regular customers. This will act as a good basis from which to formulate issues you could address during the actual interview.
Increase the Online Presence of Your BusinessIt's important that your potential retail employees like what they see when they "google" your company. This is because a majority of top performers always do their due diligence. Ensure that your social accounts and websites appear very presentable. They should also contain enough information about your business.
Take a Tour of the StoreIt's highly recommended that you take your candidates to the store floor and keenly watch the manner in which they interact with department employees and managers. You should also observe if they are polite to others, whether or not they smile, how they walk in the store and how they engage with other people.
It's best that the hiring manager be present during this walk so as to have a talk with each and every applicant.
Other techniques include the following:
Getting numerous perspectives: This promotes individual interviews rather than a panel interview.
Have a conversation with the applicants rather than conducting an interview: Conversations can help you learn more about a person as compared to traditional scripted interviews. Questions asked by applicants can tell a lot about their attitude, priorities and thought process.
Try to be realistic about the job regarding the job description: This involves depicting the correct picture about the vacant position and your company so that to gauge if they are good for the job or not.
Interview remotely if time is not adequate: At least the first interview as running a retail store is time-consuming. Afterward, you can have localized interviews.
Consider motivating your current employees as it will help you recruit more employees.
Do not rush the recruiting process as getting it done right is better than getting it done quickly.
ConclusionWith the above insightful tips, you will be able to hire the right people who will improve upon your store appearance including taking your retail shelving systems for example and making sure they are merchandised neatly, and clearly helping the retail store sell more goods and services.